Jacques BONTE, Programme&Patient journey

BONTE

My expertise allow me to bring answers to your question : How to make a treatment efficient? 1.patient journey analysis and identification of differences between the « ideal journey» and reality 2. Understanding the reasons for thoses differences 3. Co-constructive solutions to reduce defaults of the journey.
Benefits of such approach : 1. increasing the efficiency of the proposed treatment 2. strengthening of the product and the laboratory image 3.development of a strong relationship between your company and healthcare professionals 4.more chance for the patient 5. and generally, a saving for the healthcare community
Convergence for the patient, focused on customer and on result, polo enthusiast

Patients Programme ,
Health strategy France,
Global health strategy,
Patient journey analysis and implementation of solutions to improve its efficiency
France
35 years experience
English – French
Industry pharmacist, ESCP Pharmaceutical Marketing
250€ / hour HT
2000€ HT / day
Updated ago 1 year

care pathway analysis and co-construction solutions: is to identify the differences between the theoretical course (HAS recommendation) and the practical reality; then highlight the underlying causes; Finally, co-build with health professionals in the field of solutions for reducing disparities.
Using the NPS (Net Promoter Score) to understand the perceived benefit of treatment by the patient: NPS evaluates customer engagement for a service or product, here sick for a therapeutic solution.
Construction, implementation and support Patient Management Program (PSP): After analyzing the reality of the path of the sick and identifying the difficulties encountered, construction of a support program (blueprint, documentary elements, use of different communication channels) then management implementation.

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